Responsible Gaming
Gambling Should Be Entertainment, Not Income
At Betway sister sites, we believe that gambling should only ever be viewed as a form of entertainment, similar to cinema, dining out, or other leisure activities. It should never be considered as a way to earn money or solve financial problems.
The house always has a mathematical advantage. Only gamble with money you can afford to lose, and never chase losses or attempt to use gambling as a means of income.
Age Verification
In the United Kingdom, you must be 18 years of age or older to participate in gambling activities on our partner sites.
We take age verification seriously and require all users to confirm their age during registration. If you are under 18, please do not attempt to open an account, as this is illegal and against our terms of service.
Parents and guardians: if you are concerned about a young person's gambling, please speak to them and contact the organisations listed below for support.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone else, it may be time to seek help:
- Chasing losses by gambling more money to recover previous losses
- Hiding gambling activity from friends, family, or partners
- Gambling with money needed for essential expenses (rent, bills, food)
- Feeling anxious, guilty, or stressed about gambling
- Neglecting work, school, hobbies, or relationships due to gambling
- Borrowing money or using credit to fund gambling
- Needing to gamble larger amounts to achieve the same level of excitement
- Unsuccessful attempts to cut back or stop gambling
- Lying to others about the extent of your gambling
- Gambling as a way to escape problems or negative emotions
If you recognise any of these signs, please seek help immediately. Support is available and recovery is possible.
Self-Help Tools & Gambling Controls
Responsible gaming tools are available on all regulated gambling platforms. These include:
- Deposit Limits: Set a maximum amount of money you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount of money you are willing to lose before stopping play
- Session Time Limits: Set automatic reminders or session cut-offs to limit the time spent gambling
- Reality Checks: Receive regular pop-up notifications during play to maintain awareness of time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling accounts (typically 6 months to lifetime)
- Account Closure: Close your account if you wish to stop gambling entirely
These tools are designed to help you maintain control. We encourage all players to use at least one of these features as part of responsible gaming practice.
Support Organisations & Resources
If you or someone you know is struggling with gambling, professional help is available. Please contact one of the following organisations:
United Kingdom
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GamCare – Free, confidential support for problem gambling
Website: www.gamcare.org.uk
Phone: 0808 8020 133 (free, 24/7) -
GamStop – National self-exclusion scheme
Website: www.gamstop.co.uk
Self-exclude from all online gambling operators at once -
Gamblers Anonymous – Peer support and 12-step programme
Website: www.gamblersanonymous.org.uk
Phone: 0330 094 0322 -
National Gambling Treatment Service (NGTS) – NHS-funded specialist treatment
Website: www.ngts.org.uk
International Support
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Australia – Gambling Help Online
www.gamblinghelponline.org.au
Phone: 1800 858 858 -
Canada – Responsible Gambling Council
www.responsiblegambling.org -
United States – National Council on Problem Gambling
www.ncpgambling.org
National Helpline: 1-800-522-4700 -
Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Telephone: 0800-137 27 00 (free, Mon–Thu 10am–10pm, Fri–Sun 10am–8pm)
If You Need Help
Seeking help is a sign of strength, not weakness. If you believe you or someone close to you has a gambling problem, please reach out to one of the support organisations listed above.
Remember: Problem gambling is treatable, and recovery is possible. Support is confidential, free, and available 24/7 in the UK through GamCare.
Do not suffer in silence. Contact us or one of our partner support services today.